About Shipping

Free Worldwide Shipping

  1. We offer FREE Worldwide Shipping, the price you see in our store is the final price, no hidden cost.
  2. You will receive notifying emails about the order detail and order status from order placement to fulfillment.
  3. After you place the order, your doll will be made in factory according to your customizations. Usually production time is 5 business days. For some brands like WM Doll, YL doll, SE Doll, the production time would be up to two weeks in busy season. You will receive order update with tracking number by email after we ship your order.
  4. Shipping time (By UPS/FedEx), typically 5-7 business days to most countries. Exceptions may occur. Please understand that shipping and customs clearance is out of our control, sometimes shipping may be delayed for reasons and it may take longer time for the customs to release a shipment in some countries.

Importance notice: During the covid19 pandemic, global logistics is seriously impacted, please refer to this article for the up-to-date shipping methods & shipping time

Discreet Packaging

The doll will be shipped in DISCREET box, no label, no marking, your privacy is our top priority. No one knows what’s inside the box except you! The brown cardboard box is rigid enough, with professional inner cushions, your doll is safe during international transport.

TPE Sex Doll package

Customs clearance & Import Duty, VAT

Generally, it is buyer’s responsibility to work with the carrier (FedEx/UPS) to clear the customs and pay the import duty (if it is required in your country).

For the U.S. customers, normally you DON’T need to do the customs clearance and NO import duty. Place order, sit back and enjoy a cup of coffee, your doll will be delivered to your doorstep in 2 weeks. If you are not home to receive the package, you can arrange a pick-up in the carrier’s nearest office, or they will leave your package in the front door -Yes, the package is totally DISCREET, your neighbor don’t know what is inside.

As to European customers, Monz Sex Dolls is offering an optional bonus shipping service helping you to clear customs and pay import duty in advance. If you choose this FREE!! shipping service, the total shipping time will be longer, 8~13 business days. Your package will be delivered to your doorstep by UPS and your local customs will not be bothering you. Please let us know if you would like to choose this service, as the default shipping service is by direct UPS/FedEx to door (5 business days), customer clear customs and pay import duty.

We don't ship to Islamic countries, like Afghanistan, Pakistan, Jordan, Libya, Kosovo, Iraq etc.. 

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